I attended the University of East Anglia college of Business in Norwich, England. Interned with the Ford Motor Company repair development division in Coventry, England. Transferred to the University of Cincinnati in 1982, graduated with a degree in Business Administration and Analytics.

I am an auto collision industry professional with over 42 years of experience in both the auto collision repair industry and Insurance Auto and Casualty claims profession.

A tested and successful background in collision center operations, process and business development, collision damage assessment, marketing strategies and implementation, fundamental business structures, operational, production and end to end personnel management and development incorporating continuing education, employee advancement and regulatory/safety compliance.

I-Car certifications, SCLA (Liability & Casualty Law associate) member of Arbitration Forums. Profit First Advisor